Our 15-day money-back guarantee.

The window

If you are not satisfied with Honesti, contact us within 15 days of your first subscription payment and we will refund that payment in full. The window runs from the date of the initial charge on a new subscription.

What is covered

The guarantee applies to the first monthly charge on a Starter or Pro subscription. It does not cover renewal charges in later months or metered usage above your plan’s included volume that was already consumed. Enterprise agreements are governed by their own order form.

How to request a refund

Email founders@honesti.ai from the address on your account and let us know you would like to use the money-back guarantee. We process the refund through Stripe and cancel the subscription, which ends product access for your organization.

After the window

Once the 15-day window has passed, subscriptions continue month to month and can be cancelled at any time from your billing settings; cancellation stops future charges but does not retroactively refund a period already billed. See our pricing for plan details.

This policy summarizes how we handle refunds today and is not a substitute for a signed agreement. For billing questions, contact founders@honesti.ai.